Refund Policy
At TaskPhase, we want you to be completely satisfied with your experience. If for any reason you are not happy with your purchase, we offer the following refund policy:
1. Eligibility for Refunds
Monthly Subscriptions: You may request a refund within 7 days of your initial purchase or renewal.
Annual Subscriptions: Refunds for annual subscriptions are not typically offered, as they are heavily discounted. However, we may consider exceptions on a case-by-case basis for extenuating circumstances.
Technical Issues: If you experience technical difficulties that prevent you from using TaskPhase and our support team is unable to resolve the issue, you may be eligible for a refund.
2. How to Request a Refund
To request a refund, please contact our customer support team at [email protected] Please include your TaskPhase account information and a brief explanation for your request.
3. Refund Processing
iPay88 Processing: Refunds will be processed through iPay88, our payment gateway provider. Please allow up to 7 business days for the refund to reflect in your account.
Refund Amount: Refunds will be issued for the original purchase price, minus any applicable processing fees charged by iPay88.
Non-Refundable Items: Certain items or services may be non-refundable, such as promotional offers or discounts.
4. Dispute Resolution
If you have any concerns about our refund policy or believe you are entitled to a refund that was not granted, please contact us at taskphase@gmail.com. We will make every effort to resolve your issue promptly and fairly.
5. Changes to Refund Policy
TaskPhase reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
6. Contact Us
If you have any questions about our refund policy, please contact our customer support team at taskphase@gmail.com
By subscribing to TaskPhase, you acknowledge that you have read and agree to the terms of this Refund Policy.